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Frequently asked questions
Getting Started
Do I need a BLACKPIPS account?
How do I access the lessons?
Courses
Can I download the lesson videos?
Do you offer certificates?
Payments
Which payment methods do you accept?
What happens after I make a payment?
Premium Access
How long do I have access to premium lessons?
Is mentor support included with premium lessons?
Mentorship
How do I apply for mentorship?
Is every mentorship application accepted?
When will I receive a response?
What support do I receive through mentorship?
Trading and Risk
Do you provide trading signals?
Support
Can I request a refund?
How can I contact support?
Contact is available Mon–Sat, 07:00–20:00 EAT.
